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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kevin beard

January 21, 2026

5  out of  5
rating by kevin beard
"The people who work here are extremely nice. They always answer what ever questions I ask { no matter how silly they may be} with a absolute professional demeanor and knowledge. I switched my insurance from another company to them because of their customer service."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Doug Kilfoyle’s Team. "
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Lecia Seebeck

January 16, 2026

5  out of  5
rating by Lecia Seebeck
"I have had such a great experience at State Farm, we have been with them for years. Jenny Oliver has been a godsend to us! She not only helped us with our auto insurance but she was also to help us with our life insurance policy. We highly recommend her if you are looking for someone who really cares!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Doug Kilfoyle’s Team here in New Carlisle . "
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Dwain Gracy

January 9, 2026

5  out of  5
rating by Dwain Gracy
"Dave and Ashley B are great they helped me with my drive safe and save."
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christina rose

January 9, 2026

5  out of  5
rating by christina rose
"Landon was great and easy to deal with. Handled all of my insurance needs. Highly recommend and I thank him for being so helpful!"
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esther rose

January 9, 2026

5  out of  5
rating by esther rose
"Landon was great to deal with and helped my family and I out a lot."
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R Mahoney

January 9, 2026

5  out of  5
rating by R Mahoney
"Jenny Oliver is knowledgeable, kind, responsive, and extremely helpful!"
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Tina Drake

January 9, 2026

5  out of  5
rating by Tina Drake
"My insurance agent ,Jenny Oliver ,found me a great deal and save me quite a bit of money on my home and car. I really appreciate all of her efforts that she does for me."
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Joseph Oliver

January 9, 2026

5  out of  5
rating by Joseph Oliver
"Doug Kilfoyle State Farm is beyond exceptional, Jenny Oliver is why I entrust all my insurance needs with State Farm, Jenny is knowledgeable, caring, informative, professional and My beautiful wife!! Go see her for ALL your insurance needs!"
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Kaden Allen

January 7, 2026

5  out of  5
rating by Kaden Allen
"Dave was extremely helpful with my claim, which was an awesome addition to their cheap auto, home, and life insurance rates!"
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Dave Litteral

December 22, 2025

5  out of  5
rating by Dave Litteral
"Great insurance agency!! Cheap auto, renters, and home insurance rates!"
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David Dornette

December 13, 2025

5  out of  5
rating by David Dornette
"David sells cheap and good insurance"
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Alyssa Sweeney

December 10, 2025

5  out of  5
rating by Alyssa Sweeney
"Was in the market for new car insurance after purchasing our new car and heard great things about State Farm. Spoke with Ashley and she walked me through all of the information and my questions throughly. She was even so sweet and patient even though it feels like I’ve called her a million times. After seeing how much they care I ended up bundling our home and auto insurance with State Farm. Highly recommend if you’re looking for better rates!"
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Kimberly Cooper

November 18, 2025

5  out of  5
rating by Kimberly Cooper
"We came in and talked to Jenny, very professional and knowledgeable, she is a great asset to State Farm, Doug Kilfoyle Group"
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Alexis Farley

November 12, 2025

5  out of  5
rating by Alexis Farley
"Always super friendly and pleasant to talk to on the phone! And I feel like my insurer actually has my back! Thanks so much Doug!"
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Ariyan Gibson

October 16, 2025

5  out of  5
rating by Ariyan Gibson
"Ashley Bucholtz was very helpful and kind! She helped us with all of our needs even though we were there for 2 hours, she was very patient!"
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Jamal Hatfield

October 16, 2025

5  out of  5
rating by Jamal Hatfield
"Ashley B. was amazing and great help thank you for all your hard work and making sure all my stuff was taken care of and not only that got me a great quote cheaper than the one I had before. Thanks again give this lady a raise!!!"
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Johnny

October 16, 2025

5  out of  5
rating by Johnny
"Great service thanks Dave."
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Jason runner

October 14, 2025

5  out of  5
rating by Jason runner
"Jenny is amazing! She helped me with drive safe and save, so we can start saving on our auto insurance!"
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Susan Dorrell

October 1, 2025

5  out of  5
rating by Susan Dorrell
"David Litteral is the best! Saved me so much money!"
We responded:
"Susan, so glad Dave was able to save you money on your auto insurance and home insurance."
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Kesuan Channels

September 2, 2025

5  out of  5
rating by Kesuan Channels
"Well communication"
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scott ballard

August 26, 2025

5  out of  5
rating by scott ballard
"Great Agency to work with! Doug, Kathy, Ashley B and everyone in the office is very welcoming and happy to assist. Easy transfer of our home and auto policies over to them."
We responded:
"Scott, thanks for taking the time. Glad we were able to assist with you auto insurance. "
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Tricia Dover

August 22, 2025

5  out of  5
rating by Tricia Dover
"Jenny Oliver was very thorough friendly and professional. State Farm saved me money and got me more coverage for less money than my previous insurance company for life insurance as well as Renters, car, and motorcycle. My experience was smooth and timely. I had a lot of questions and she was happy to answer them. Tricia Dover"
We responded:
"Glad we were able to save you money on your life insurance, renters, car and motorcycle insurance. Thanks for recognizing Jenny for her hard work!"
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Kiyha Adkins

August 20, 2025

5  out of  5
rating by Kiyha Adkins
"I had such a great experience working with Ashley Buchholtz! She took the time to explain all of my options in detail and made sure I understood the coverage differences compared to my old policy. She found me much better coverage for a fraction of the price I was paying before, and even went above and beyond by running renters and life insurance quotes so I could see the bigger picture. She’s patient, professional, and truly cares about helping her clients make the best decisions. I highly recommend Ashley if you’re looking for someone who will actually look out for your best interests!"
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Landon Rose

August 13, 2025

5  out of  5
rating by Landon Rose
"Super cheap auto insurance rates, Ashley B. is great! Doug also provides amazing help. Highly recommend this agency for your insurance needs. The staff takes great care of you."
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Andy B

July 21, 2025

5  out of  5
rating by Andy B
"Always a pleasure to deal with staff at this office! Kathy handled my changes to the policy promptly and with ease! I'm so thankful that they make things so easy for their customers."
We responded:
"Andy, Thanks for the recognizing Kathy! She really tries to make customers insurance easy. "