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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Padilla

David Padilla

July 22, 2026

5  out of  5
rating by David Padilla
"Been with Doug since 2008. He’s been great on everything all these years. I would highly recommend him and his team"
We responded:
"Thanks David for taking the time. We appreciate you."
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Cory Kettler

July 22, 2026

5  out of  5
rating by Cory Kettler
"Yell you what, Landon made my DAY! Super nice, polite, and professional. Customer service alone will take this guy far in life. They are lucky to have a genuine guy like Landon."
We responded:
"Cory, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my New Carlisle insurance team! - Your State Farm Agent, Doug Kilfoyle "
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Angie Kettler

July 22, 2026

5  out of  5
rating by Angie Kettler
"Landon has been extremely knowledgeable and helpful as I have been navigating insurance questions. Honest and strait-forward advice. He won’t lead you wrong."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in New Carlisle to know you had such a great experience with us. "
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esther rose

July 21, 2026

5  out of  5
rating by esther rose
"Landon was great helping me with home and auto insurance. Highly recommend him and the staff for all of your insurance needs!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Doug Kilfoyle’s team. "
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Lauren Rose

July 21, 2026

5  out of  5
rating by Lauren Rose
"Landon set me up with home and auto insurance. Great guy to talk to, breaks things down in simpler and easy to understand terms (I’m a young woman and sometimes it gets hard for me to understand), but Landon was able to get me what I needed in a great but efficient manner!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Douglas Shaw jr

July 16, 2026

5  out of  5
rating by Douglas Shaw jr
"Dave was absolutely awesome and got me a great deal"
We responded:
"Wow, thank you for the 5-star review, Douglas! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Aubrey Hoying

June 30, 2026

5  out of  5
rating by Aubrey Hoying
"Ashley B was extremely helpful! I had so many questions as a someone who is newer to being on my own insurance and she was able to give me great answers!"
We responded:
"We are grateful for your 5-star review, Aubrey! Thanks for taking a moment to share your positive rating of State Farm Agent Doug Kilfoyle’s Team here in New Carlisle . "
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Tristan Norton

June 23, 2026

5  out of  5
rating by Tristan Norton
"Very fast and very reasonable prices. If you are young and trying to save money on insurance this is best one to go with if you are living in the Dayton area."
We responded:
"We are grateful for your 5-star review, Tristan! Thanks for taking a moment to share your positive rating of State Farm Agent Doug Kilfoyle’s Team here in New Carlisle . "
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Ayden Brewer

June 4, 2026

5  out of  5
rating by Ayden Brewer
"Dave was awesome. He helped us switch."
We responded:
"Thank you so much for the 5-star rating, Ayden! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Caleigh Brewer

June 4, 2026

5  out of  5
rating by Caleigh Brewer
"I went here with my husband to get insurance, we got a better premium rate than we had. We switched in office, and Dave was super helpful. Thank you guys! :)"
We responded:
"Wow, thank you for the 5-star review, Caleigh! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Suzanne Crabtrey

May 13, 2026

5  out of  5
rating by Suzanne Crabtrey
"Dave was great! He made sure I left in better shape than I showed up in, beyond the insurance! Even helped increase the font size on my phone!!"
We responded:
"We appreciate your review, Suzanne. We are so happy that you had such a wonderful experience with State Farm Agent Doug Kilfoyle’s Team here in New Carlisle ! "
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Keara Westfall

May 7, 2026

5  out of  5
rating by Keara Westfall
"Landon was FANTASTIC on the phone Monday regarding updating my home and auto insurance!! He was very kind and helpful when answering all my questions regarding adding and dropping items. No one else I would trust with my insurance policy!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Doug Kilfoyle’s Team. "
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courtney kettler

May 3, 2026

5  out of  5
rating by courtney kettler
"Landon was great and helped answer all my questions about home and auto insurance!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in New Carlisle to know that you had such a wonderful experience with us here on State Farm Agent Doug Kilfoyle’s Team."
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William Johnson

April 28, 2026

5  out of  5
rating by William Johnson
"Friendly and helpful staff 👍👍😎"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Doug Kilfoyle’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in New Carlisle ."
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Turner Ford

April 21, 2026

5  out of  5
rating by Turner Ford
"Landon was such a helpful gentleman and helped me save so much money on my car insurance! It was an easy and swift process to switch to state farm!"
We responded:
"Turner, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Doug Kilfoyle’s Team!"
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Ryan Willis

March 20, 2026

5  out of  5
rating by Ryan Willis
"Ashley b with State Farm has been so helpful within the last month with me transferring over to Gainsco. She’s made sure that every request that I had was meant in a timely manner and has been extremely helpful within the last all of my questions."
We responded:
"Thank you so much for the 5-stars, Ryan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Doug Kilfoyle’s Team anytime."
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john melke

March 10, 2026

5  out of  5
rating by john melke
"The staff is always super helpful and we are so happy with the services we get from them."
We responded:
"Thank you for taking the time to leave such a great review, john. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Bonnie Swearingen

March 9, 2026

5  out of  5
rating by Bonnie Swearingen
"Jenny was wonderful at helping me with the drive safe and save"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in New Carlisle to know that you had such a wonderful experience with us here on State Farm Agent Doug Kilfoyle’s Team."
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Sherrita Adkins

February 28, 2026

5  out of  5
rating by Sherrita Adkins
"I've been with Allstate for about 5 years and their offices located in Pennsylvania and I live in Ohio which really didn't cause a problem but a gentleman from State Farm Named Dave got me Insurance a little bit better coverage than Allstate for about $150 a month cheaper Allstate is 280 a month and he quoted me $130 a month from State Farm that is a lot"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Louis Abrams

February 27, 2026

5  out of  5
rating by Louis Abrams
"Dave Litteral was AWESOME!!!! He stuck by me for over a month waiting to start my coverage while simultaneously cancelling my current policy w/Lemonade. I'm all signed up as of today and I'm VERY GRATEFUL for Dave!!!! Just fyi, the options below as to what kind of coverage I got only lists Renter's, but not the Auto. I got Auto and Renter's ins policies today. 2/28/26"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Doug Kilfoyle’s Team here in New Carlisle . "
Profile photo of JoEllen Ingerman

JoEllen Ingerman

February 27, 2026

5  out of  5
rating by JoEllen Ingerman
"Dave at State Farm in New Carlisle, OH helped me out with my car insurance and discount offers I can get."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Doug Kilfoyle’s Team. "
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Jill Gardner

February 24, 2026

5  out of  5
rating by Jill Gardner
"Dave is excellent. He signed me up for a Life Insurance policy and made me feel valued!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Terry James

February 16, 2026

5  out of  5
rating by Terry James
"I just got off the phone to insure another vehicle with Dave at state farm. He was very helpful with helping me understand everything he was describing to me about the new policy. Extremely painless. Wouldn't mind dealing with him from here on out."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Julie Shaw

Julie Shaw

February 16, 2026

4  out of  5
rating by Julie Shaw
"I thought Jenny was very personable. She made me feel very comfortable. I liked talking to her."
We responded:
"Thank you for your review! I am so happy to hear you had an enjoyable experience with us here on State Farm Agent Doug Kilfoyle’s Team. "
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walter wilson

February 16, 2026

5  out of  5
rating by walter wilson
"Called to get information about how my policy works when looking at new vehicles. Dave was very knowledgeable and helpful. This is an example of why I've been doing business with them for 35+ years."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Doug Kilfoyle’s Team here in New Carlisle . "