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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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matt carter

January 30, 2025

5  out of  5
rating by matt carter
"Kathy was able to help save me about $400 a month on my home and auto with out reducing any coverages! Worth the conversation with this office to see if they can help you too."
We responded:
"So glad we were able to save you so much money on your auto insurance and home insurance! Spend the savings on something fun Matt!"
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Blake Garrett

January 29, 2025

5  out of  5
rating by Blake Garrett
"Ashley helped my boyfriend and I with a homeowners insurance quote during the process of buying our first home. She was so knowledgeable and explained every little of our policy. She was able to help us clearly understand what we were going to be paying for. She even was able to help us save money by bundling our home and auto! We will recommend this office and Ashley to anyone!"
We responded:
"Blake, thanks for taking the time to recognize Ashley. We think she is pretty great. Congrats on your first home! "
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Jeff Wackler

December 16, 2024

5  out of  5
rating by Jeff Wackler
"Kylie Kistler was great! Made switching insurance VERY easy."
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Forrest Whitaker

December 9, 2024

5  out of  5
rating by Forrest Whitaker
"I talked with Kathy Lewis over the phone. In 30 minutes she saved me $300/month on my car insurance. Wish this was an exaggeration… We even increased the amount of coverage I had prior which is a no brainer when saving this much. Besides saving me a ton of money, Kathy is extremely knowledgeable and professional. Very positive experience and would highly recommend exploring your options here!"
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Ryan DC

November 21, 2024

5  out of  5
rating by Ryan DC
"Ashley Marie was great, figured out the motorcycle Vin for its coverage and definitely a pleasure to talk to. She is very thorough and very well knowledged."
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Susan Ehlenbach

November 7, 2024

5  out of  5
rating by Susan Ehlenbach
"Kathy at State Farm has been amazing. I finally hit a deer after living in Ohio over 30 years and Kathy and State Farm have been awesome. I really have not had to do anything at all. I moved my insurance needs over to Kathy earlier this year because the broker I have been with for 20 years apparently couldn't find me a better price. Kathy saved my $95 a month on my car insurance. I highly recommend using her and the other agents at State Farm in New Carlisle, OH."
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Alexis Blair

November 5, 2024

5  out of  5
rating by Alexis Blair
"Ashley B did amazing at getting me the best rate! thank you and you’re amazing! you deserve a pay raise 😃"
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Cristian Fuentes

October 30, 2024

5  out of  5
rating by Cristian Fuentes
"Kylie was great and very helpful. She made every easy to get done. Great customer service and easy to work with. I really appreciate it."
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Kathy Lewis

October 15, 2024

5  out of  5
rating by Kathy Lewis
"I am very happy with the services I receive at Doug’s office. Everyone is always helpful and knowledgeable. Recommend them to all."
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Missie Detwiler

September 27, 2024

5  out of  5
rating by Missie Detwiler
"Jenny Oliver was amazing to work with. She went over and above to get my insurance needs taken care of. I highly recommend reaching out to Doug Kilfoyle State Farm. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Missie, Thank you for taking the time to recognize Jenny. I am glad she was able to help you with your auto insurance and home insurance situation. Please do not hesitate to reach out if there is anything else we can help you with in the future. "
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Ned Dibble

September 17, 2024

5  out of  5
rating by Ned Dibble
"Now that I've gotten to interact with Mr. Kilfoyle's team, I need to expand on my review. Doug impressed me when he returned a weekend call the same day -- from a vacation. Kathy has also impressed with her encyclopedic knowledge of all things you might think to ask an insurance agent. And both are super friendly, to boot! Their turnaround time for emailed docs seems to be 'before you hang up the call' which is unbeatable. I can't recommend this shop highly enough!"
We responded:
"Ned, We value you as a client and are happy to help with an insurance issues you may have. Thanks!!"
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Alicia Taylor

August 24, 2024

5  out of  5
rating by Alicia Taylor
"I’ve spoken to several members of the office & everyone has always been so knowledgeable & very helpful. If good customer service means as much to you as it does to me, this office is by far the best. Thank you all for your assistance in my move here from another state, your expertise & professionalism. It is truly appreciated!"
We responded:
"Alicia, thanks so much for recognizing my staffs efforts. We really appreciate you."
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Rociio Ramirez

May 6, 2024

5  out of  5
rating by Rociio Ramirez
"Excellent customer service"
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Austin

May 2, 2024

5  out of  5
rating by Austin
"Doug was very helpful & made the process extremely easy! 5/5! (Update) Jenny was a pleasure to talk to & very helpful as well! Most definitely recommended."
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David Lazear

April 18, 2024

5  out of  5
rating by David Lazear
"Verbiage on my State Farm vehicle policy changed. When calling Doug's office his staff were professional, knowledgeable, and helped me modify my policy to ensure my family insured properly."
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Kelly Adams

March 30, 2024

5  out of  5
rating by Kelly Adams
"My husband and I just switched from another insurance agency and looked into State Farm. Jenny Oliver has been so helpful to not only get us much better prices than our previous insurance company, but also was so flexible and patient with all of our questions. We cannot recommend working with her enough!"
We responded:
"Thanks so much for taking the time to let everyone know how awesome Jenny is..."
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Mary Weaver

March 26, 2024

5  out of  5
rating by Mary Weaver
"We have always had good experiences with Doug and his staff. I just spoke with Kathy and she explained all the possibilities for our vehicles. They are great people and treat us like family."
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Hannah Peck

March 25, 2024

5  out of  5
rating by Hannah Peck
"Got renters and auto insurance through Ashley. She was very knowledgeable and explained everything for me step by step. She helped make the process of moving smooth and helped me find a great deal. I will continue to do business with her and would highly recommend her to anyone looking for insurance."
We responded:
"So glad we could help you on your renters and auto insurance, welcome to our agency."
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Tim Henderson

March 23, 2024

5  out of  5
rating by Tim Henderson
"Very satisfied with State Farm. Jenny was very knowledgeable and was able to help me not only with my car insurance but also my home and life insurance."
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Lisa Simpson

March 22, 2024

5  out of  5
rating by Lisa Simpson
"Had a very great experience with my State Farm agent Jenny Oliver she gave me the best quote for my car insurance from all the other competitors she was also extremely nice and didn't mind to answer all my questions highly highly recommend her"
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Jesse Benton

March 22, 2024

5  out of  5
rating by Jesse Benton
"Jenny Oliver was amazing! Couldn’t ask for a better experience!"
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bryan ross

March 21, 2024

5  out of  5
rating by bryan ross
"It was a pleasure working with Jenny at State Farm. She was able to let me know my options and helped me find the perfect product. I will continue doing business with her. I would highly recommend her if you are looking to update your insurance policies."
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Kylie Kistler

March 21, 2024

5  out of  5
rating by Kylie Kistler
"A very friendly and knowledgeable staff!"
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Zues824

March 21, 2024

5  out of  5
rating by Zues824
"The best! I always thought this was Jenny Oliver -State Farm Insurance Agent. Anyway, congrats Doug-great crew."
Profile photo of Lisa Oliver

Lisa Oliver

March 20, 2024

5  out of  5
rating by Lisa Oliver
"If you’re thinking about getting insurance I highly recommend State Farm. Jenny Oliver is such a great agent! She helped me get an A great deal on my car, insurance And my renters insurance!"